The ROI of Emotional Intelligence

There is no doubt that high performers have more impact on their organization’s bottom line than average or low performing employees. It’s easy to see the impact of effective employees in sales or on the manufacturing floor. We are also clear on the numbers when it comes to costs associated with absenteeism, turnover, and even employee engagement.

If we know these variables have such a huge influence on revenue, how do we ensure that the numbers are moving in the right direction? While there are many ways to address issues like turnover and performance, data from research by Genos and others has demonstrated the connection between emotional intelligence and employee performance and engagement, as well as absenteeism and turnover. Perhaps more importantly, we have also been able to identify the impact of emotional intelligence development on all of these data points.

Now, with the Genos’ Return on Investment Calculator, created in collaboration with Kunze Analytics, we can see the impact of development on specific organizations according to their unique structure and circumstances. With Genos research and their results from years of EI interventions as the foundation, you can determine the financial impact of any proposed EI program. Simply entering a few basic data points such as number of employees, average salary, and annual turnover rate, along with the cost per participant of the program investment, will give you a hard number you can use to help align expectations and drive demand.

We know that Emotional Intelligence training works, and this new tool allows you to show your clients exactly how it will work for them.

The science and research behind the algorithm is openly available and can be found on the Genos website.